Thanks to the implementation of flexible work arrangements at elevator and escalator solutions provider KONE two years ago, early riser Mathilda Chua can choose to work from 7.30am to 5pm. Employees can choose to start their work hours up to one and a half hours later.
According to Ms Chua, 56, a senior drafting engineer, the move has greatly improved the quality of her work day.
“Commuting to work during off-peak hours is more pleasant. Once I reach the office, I am also able to clear my e-mails and set my task list before I’m bombarded with requests from clients or colleagues. With better time management, naturally there is less overtime as well.
“As long as the job scope allows, deadlines are met, and the employee remains responsive, flexible work arrangements should not be a problem,” she said.
Being able to leave work earlier has allowed Ms Chua to attend religious gatherings at her regular church, participate in community workout sessions and dine with her family – something she was unable to do in the past.
Adopting Best Practices
KONE has nearly 400 employees, of which 160 are based in the office. Currently, about 20 per cent of them are on the FlexiTime scheme with staggered hours like Ms Chua. Eligible employees from the sales team, meanwhile, are enrolled into the FlexiPlace scheme, where they can work from home for up to two days a month.
Before formalising these human resource policies, KONE consulted the Singapore Industrial and Services Employees' Union (SISEU) and also sent relevant department representatives for a course at NTUC’s e2i (Employment and Employability Institute) to learn more about flexible work arrangements.
"SISEU is pleased to work with KONE in creating a family-friendly work environment for its employees through the WorkPro Work-Life Grant. We believe this will empower our working people to better manage their work and family responsibilities. We encourage more employers to adopt such progressive practices,” said SISEU General Secretary Phillip Lee.
