NTUC Foodfare’s Care Ambassador Award recipient: Ms Cynthia Toh
The NTUC Care Ambassador Award celebrates the outstanding performance of the Social Enterprises staff who have consistently demonstrated care in extraordinary ways for a customer or colleague as they go the extra mile to deliver their services.
The kindness of a stranger makes an elderly couple’s mealtime an extraordinary experience every time. This stranger is none other than Ms Cynthia Toh (second from right), a Retail Operations Trainee at NTUC Foodfare Co-operative Limited.
It used to be tough for the couple – 80-year-old Madam Wong and her 76-year-old husband – to get seats at the NTUC Foodfare food court near their home, especially at peak hours, and a challenge for them to walk the distance to queue and buy food.
But today, they have Ms Toh who always goes out of the way to make them feel comfortable. She will greet them with a big smile, help them look for seats, buy their meals for them and deliver it to their table with another smile.